Return Policy


According to the Swedish E-commerce Act, you can return your purchase within 14 days from the day you received it. To start the return process, please follow these instructions:


  1. To begin the return process, please send an email to our customer support team at info@svenssonplus.com. In the email, include your order number and a short description of the item(s) you want to return.

  2. Pack the item(s) securely in the original packaging or a suitable alternative to ensure safe transportation.

  3. Include a note inside the package with the following information:
    • Your full name
    • Your address
    • Your order number
    • The reason for the return

  4. Ship the package to the following address:

    5. Svensson Plus AB
    Transportgatan 2, local 13
    Helsingborg 254 64


  5. Once we receive the returned item(s) and verify their condition, we will process the refund. Refunds will be issued to the original payment method used during the purchase. Please ensure that the returned item(s) are in their original condition, unused, and suitable for resale. We reserve the right to refuse refunds or apply a deduction for any diminished value of the item(s) resulting from handling beyond what is necessary to determine their nature, characteristics, and functioning.

    6. For any further questions or assistance regarding your return, please contact our customer support team at info@svenssonplus.com